Beiträge von Karen.Wickham

OK don't worry I figured out how to do it.

Can you explain to me how I do that please? The "about" information in the Help menu of the demo says the same thing about passing the DLL as a parameter but doesn't explain how.

I have downloaded the WPViewPDF 3 demo and installed it. However when I run it I just get the message 'WPViewPDF V3.0 - Engine not loaded'. Do I need to do something further to get this to run?

No I haven't tried WPViewPDF 3. I'll give it a go. Thanks.

I would need permission from my boss to email this document outside the company as it contains client information. We are an offshore bank and as such take our client's confidentiality very seriously.

Would it help if I supplied details of the document properties instead?

Further to our other problems described here, we've now got an example of a PDF we've tried to load into the viewer which is coming out all squashed. The document appears as a vertical strip, squashed into about one quarter of the viewer, while the rest of the viewer is blacked out. Zooming in and out only makes it worse.

Any ideas?

When we try to load some files into the viewer, they come out with large chunks of the document masked by boxes saying "JBIGCompressed", and outlined in red.

Does this mean the file has been compressed and won't load? Is there any way around this apart from asking the document originator to recreate it without compression?

We are using the method TWPViewPDF.LoadFromFileAsCopy in order to load a PDF file into the viewer panel of our document imaging system. The document imaging system was written in house in Delphi.

The problem we're getting is intermittent. The user tries to load the document and it doesn't appear in the viewer. The page count is listed as being -1. This happens for most of her documents but not all. Some load ok.

I have spent some time debugging through the code, and the load method seems to complete ok. However the GetPageCount then returns -1 and I'm not sure why. There doesn't seem to be any rhyme nor reason behind which files work and which don't.

I tried taking a copy of one of the documents she couldn't load and trying it myself and it worked ok for me. However, I've since found files that I can't load either. She's using Windows XP and I'm using Windows 7.

She has Adobe Reader 9.1.2m1 installed and all the documents she's trying to load are that version or earlier. I'm running v10.

I'm at a loss to work out where I should be looking to fix this problem. Our document management system was built using Delphi XE and version 2.59.5 of WPViewPDF.

We're using a DLLName property of 'AUTO'. Not sure what that does and where it looks for the DLLs.

Any help would be appreciated.