Encoding problems

jimpix

Hello,

Sometimes after a user saves the document (saved in a blob field in the database) some encoding problems appear with all the characters like 'é', 'è', 'à', etc. You can guess it's a very annoying problem.

I uploaded an example at this link : http://www.hostingpics.net/viewer.php?id=…51203151550.png

Do you have a clue how to solve this problem ?

Thank you !

support

This is probably a database setup problem.

Please check if you get the same bad result if you do a SaveToFile/LoadFromFile

jimpix

Hi,

I tried the saveToFile and LoadFromFile but the problem is the same.

I can send you an example RTF file saved with WPTools :
If you open it with Word the word "médecin" is correct, but not with WPTools Demo Editor, see the following picture :
http://www.hostingpics.net/viewer.php?id=…51204093613.png

I send you by e-mail the RTF file so you can try on your side.

Thank you