WPCubed Product Support

cannot open PDF

support

Hi,

I am not sure if this message comes from WPViewPDF.

"could not find a font in the resources dictionary - using Helvetica instead "

is not in our code.

Julian

#3 ♥ 0
5.8k Views 1 links 3 users read 2 min

I have a PDF issue. I migrated the site from one server to another. Everything works fine except for the PDF button. The Print and Email work fine. I did a Joomla Diagnostic tool on the site and was not missing files.

The problem is the pdf comes up, but it has one line that is unreadable.

The Error is:
could not find a font in the resources dictionary - using Helvetica instead

The PDF worked fine on the other , but not on this one.

I have searched the forums for an answer, nothing applies...

seo company india

#2 ♥ 0

I am evaluating your (nice) WPViewPDF component, and I am having two problems:

  1. while it can open many (many!) PDF files without problems, it fails in opening a specific PDF file (which contains two pages read from a scanner). Can I send you the file?
  2. I have a PDF file which looks very good in Acrobat (characters are perfect) but not so good in your component. Can I send you the file?

Thanks in advance.
Federico.

#1 ♥ 0