Our customers have been having problems with older versions of their WPTools letters. I have created a web cast of the issue that they have been having.
When the video first starts, I open a document which is titled "Evil Line". This is an RTF document that was created using WPTools 5. It contains both a header and a footer and the cursor is displaying as a very small cursor.
As you can see in the video, when I open the document, you can see the cursor appears to be VERY SMALL. I cannot type anything there.
When I click the DOWN arrow button, I move to the second line where the cursor appears to be only a fraction of the actual text size. Now the text size does not appear in the menu bar!
Why is the cursor appearing in a very small size and why when I type "testing" is no font size associated with the text? When I highlight the text, you can see the font-size is 11. When the cursor object is just inserted into the word however, no font size is selected.