Hello we have a customer that is having a problem when printing.
They are using HP printers Models () with the Advance Printing Functions (APF) turned on. They are telling us that when they print the GDI object count reaches 10,000 and their print spooler hangs and stops printing until the spoolers are stopped and restarted.
They say it does not happen when the APF is turned off. However they say they need the APF turned on so that the print job collate properly. If APF is not turned on, proper collation does not work, and multiple copies of print output from their other applications do not print in the right sequence.
Their environment
64-bit, Windows 2003 Terminal Server
32 bit Windows 2003 Terminal server
Using the standard 2003 printer drivers for HP printers
They have also tried the HP universal printer driver.
In this scenario (Universal Print Driver), the print jobs do NOT leak GDI objects, even when APF is enable on the printer.
HOWEVER, when the UPD is used, we cannot print at all unless the logged-in user is an administrator of the machine
Thank you
Bern