Printing/ Print Preview Problems

  • Hello,
    Let me start by saying I am NOT a developer, just a tech support guy in way over his head compared with the rest of you. The application that I support uses WPT4 in a variety of ways with no major problems. Recently, however, we are finding more and more of our clients are having the same issue when they are printing. The symptoms are overlapping words at the end of a line of text. The error does not occur all the time, even with the same document. The only thing that we have found as a workaround is to adjust the zoom of the print preview, which repaginates the text and will often fix this problem. This does not always work, however. That's about all I know about it.
    If anyone has any ideas that would truly apperciated. I am simply gathering ideas and possible solutions for our developer to ensure that it gets taken care of in a timely manner.
    Again, thank you so much for any input you may have.

    AI-guy