Our system uses document templates (containing the usual letterheads and information). One (and only one) customer has a form he wants printed in A3 and creates a template, sets the pageformat to A3 and saves. When they open and use it as template for a new document, the page format is changed. The default printer supports A3, so it's not that, and I'm not able to see a pattern, and therefore, a fix for this behaviour.
Can anyone in this forum?
The platform is WPTools6_PREMIUM_14.10.2014 on a D2009 (If possible I'll download an update now - maybe even press for an upgrade)
Respectfully Henrik