If you order from USA it is possible that our us-based distributor adds local VAT to the costs. This depends on the state where you are ordering from. Alternatively can also order directly from us and pay by bank transfer.
When you are on the checkout page please you can select EURO in the upper right corner. This will make sure the best possible exchange rate is used.
When you are ordering from an EU country please select the country you order from to see the VAT cost in the table. This only serves as information, it does not change the ordering process.
From 1.1.2015 the customers local VAT is added to orders from EU, unless customer provides a VAT ID later in checkout, in that case no VAT is added. No VAT also applies to orders from outside EU, such as from USA. Customers from Germany always pay 19% VAT.
Refunds: Under the EU directive, consumers can change their minds and cancel their orders for any reason during a maximum period of 14 days across EU member countries. This means that consumers can change their minds and return goods for any reason during this timeframe. To execute their right of withdrawal, they may use the Right of Withdrawal form provided by our distributor.
In case of business-to-business sales, we also offer refund with 14 days if You happen to be not happy with the functionality of the product You licensed and, in case of full-source products, the problem could not be detected by evaluating the demo before the purchase. (The demos can be downloaded here)
The delivery is electronic and free of charge – you will receive a download key usually within 2 working days. There are no shipping costs.
If the product does not arrive in time, please contact us from a different e-mail account since sometimes the delivery mails are blocked.
To order by invoice please contact WPCubed GmbH directly, Fax.: 0049 – 89 – 49 053 504, mail : firstname.lastname@example.org
VAT applies for orders from Germany, from other EU countries unless a valid VAT ID is specified later in the process. The order will be handled by ShareIt/Element 5 and fulfilled by us.
German customers and large EU companies are invited to order via FAX to 0049-89-49053504. If there are any questions please call 0049-89-49053 499